If you have had a bad experience with the Spanish Administration of Justice, for example poor service from a Spanish court, you have the right to complain. You do not have to just accept it.
You can file your complaint or suggestion in several ways:
- At the Registration Offices of the Judicial Branches
- At the Registration Offices of Public Bodies
- By post
- Using the complaint and suggestion drop-boxes found in judicial buildings
- Through the General Council of the Judiciary website
Once you file it, they should acknowledge receipt within 48 hours, and give you a full response within a month.
What this does not do
It is important to know the limits of this process. Filing a complaint is not the same as an administrative appeal, and it will not pause or extend the deadline for any appeal, lawsuit, or other legal right you may have. So if you are also thinking about appealing a decision, do not rely on your complaint to buy you time.
It also will not get you a response on everything. They cannot address complaints about matters that could count as a disciplinary offense, or about the content of a judicial ruling or settlement itself. For those situations, you would need a different route, such as a formal appeal or disciplinary complaint.
